Privacy Policy

We collect the minimum information necessary to operate our courses and improve the platform. This policy explains our practices and your choices.

Information We Collect

• Account details you provide (name, email).
• Course and page interactions (aggregated, non-identifying).
• Messages you send via forms.
• Technical data such as IP address and device identifiers used for security and fraud prevention.

How We Use Information

• To deliver courses and handle support requests.
• To maintain platform security and reliability.
• To analyze usage trends in aggregate to improve content.
• To comply with legal obligations and enforce terms.

Legal Bases

Where applicable, we process data under these legal bases: performance of a contract (providing courses), legitimate interests (platform improvement, security), consent (non-essential cookies), and legal obligation (record keeping).

Cookies

We use essential cookies for session management and a consent cookie to honor your preferences. Non-essential cookies (e.g., analytics) are used only with your consent. You can adjust preferences anytime using Cookie Settings.

Data Retention

We retain account data while you maintain an account and for up to 24 months after closure unless a longer period is required by law. Aggregated analytics data may be kept without identifying information.

Sharing and Transfers

We do not sell your personal information. We may share data with service providers under strict contracts to operate the platform. When transferring data across borders, we use appropriate safeguards.

Security

We implement administrative, technical, and physical safeguards. No method is 100% secure; please use a strong, unique password and enable available security features.

Your Choices

• You can request access, correction, or deletion of your data.
• You can withdraw consent where processing is based on consent.
• You can opt out of non-essential cookies at any time in Cookie Settings.

Regional Rights

Depending on your location, you may have additional rights (EU/EEA/UK: access, rectification, erasure, portability, restriction, objection; California: know, delete, correct, limit use of sensitive information). We honor verified requests within 30 days.

Children’s Privacy

HawkNest is not directed to children under 13 (or the age defined by your jurisdiction). We do not knowingly collect children’s personal information.

Changes

We may update this policy to reflect changes in law or our practices. We’ll post the new effective date and, where appropriate, notify you via the platform.

Contact